Miguel Valdés Faura, Bonitasoft
In 2019, I expect to see the world of BPM to continue its evolution to better integrate the growing robotic workforce and a whole new level of intelligence into the coordination of humans, systems and workflows.
Should we call it Intelligent business automation?
Whatever the name is, the future of BPM platforms will be about making sure that processes, applications, robots and systems can reshape and adapt themselves as they run. It will be about delivering insights to business automation participants and assisting optimization specialists with predictions and recommendations on potential improvements. And it will always be about continuously delivering better and more engaging customer experiences..
At Bonitasoft we are convinced that this evolution requires a transformation in the way software is developed and delivered. We believe that BPM platforms are enablers of Iterative and incremental software delivery. We also believe that coding will always be involved in any intelligent business automation implementation and that code it's written by developers so we will continue our commitment to make sure that professional developers and DevOps teams are treated as first-class citizens.
via BPM.com
