Customer Success Team
Our award-winning Customer Success team is here to help you get the most from your Bonita applications, from design to deployment and beyond.
Want to get in touch with our Customer Success Team?
We're here for you.
We know how to listen
Our Customer Success team pro-actively and systematically contacts clients and opens two-way communication...and by asking questions and listening carefully to feedback, they have a panoramic view of issues and best practice.
We are proactive
The team can anticipate potential issues and guide users towards appropriate solutions as early as possible, before problems may arise. Because they talk to a wide cross-section of customers, Customer Success has a truly global view of Bonita users.
Your success is our success
Customer Success acts as customer advocates, coordinating user feedback as input for product development and usability. They serve as a key coordination point with Customer Support and with other internal teams who are developing, using, teaching about, and helping to create applications with Bonita : Professional Services, R&D, Product Marketing and Pre-sales.
