Healthcare
Healthcare and Care Management
Integrate multiple systems
Improve communication and collaboration
Reduce administrative burdens
Ensure data accuracy and consistency
Our clients trust us
The pain
The challenge: fragmented communication and inefficient healthcare workflows
Healthcare providers struggle with fragmented communication, manual processes, and data silos that lead to treatment delays, administrative inefficiencies, and increased costs. Manual record-keeping and disconnected systems create bottlenecks that affect patient care, regulatory compliance, and overall operational performance.
- Lack of coordination between departments results in inefficiencies and treatment delays.
- Manual data entry and paper-based processes increase the risk of errors and compliance issues.
- Inefficient scheduling and resource management lead to overbooked staff and long patient wait times.
- Regulatory complexity makes it difficult to maintain accurate reporting and documentation.
How Bonita helps
Bonita’s healthcare workflow automation solutions eliminate inefficiencies by:
- Integrating disparate healthcare systems to centralize patient records and treatment plans.
- Streamlining communication between departments to reduce errors and improve coordination.
- Automating scheduling, approvals, and follow-ups for faster, more reliable patient care.
- Providing real-time data access to support decision-making and regulatory compliance.
Meet the challenge with Bonita process automation
Bonita ensures more efficient, scalable, and cost-effective healthcare operations with:
Automated treatment plan management – standardize care protocols while allowing flexibility for individual patient needs.
Seamless referral coordination – reduce administrative delays and ensure complete patient records are transferred.
Smart scheduling and resource management – optimize staff availability and patient appointments.
End-to-end compliance tracking – maintain accurate records for audits and regulatory reporting.
Healthcare and care management use cases with BPM Automation
Automated patient education and engagement
Ensuring patients understand their treatment plans and follow-up care was a challenge for this healthcare provider. Important educational materials were often delivered inconsistently, leading to low patient adherence.
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An automated patient engagement platform built with Bonita now delivers personalized educational content based on individual treatment plans. It sends timely reminders for medications, appointments, and post-treatment care via email, SMS, and mobile apps. The system also tracks patient interactions and collects feedback for continuous improvement.
Impacts
- Increased patient engagement and adherence to treatment plans.
- Automated reminders reduce missed appointments and medication errors.
- Care teams gain real-time insights into patient education gaps.
Automated referral coordination in cardiology
The cardiology department of a public hospital struggled with manual referrals, missing patient records, and scheduling delays that impacted patient care.
Bonita’s automated referral system now ensures that when a referral is sent, it includes complete patient records, medical history, and scheduled appointments. The system integrates multiple hospital databases, reducing delays and miscommunications.
Impacts
- Faster and more efficient patient referrals.
- Complete patient data availability for specialists.
- Improved coordination between primary care and specialty departments.
Centralized data integration and reporting for a multidisciplinary team
A national healthcare provider needed a comprehensive data management solution for its multidisciplinary team, which relied on multiple disconnected systems for lab results, imaging, and clinical records.
Bonita’s process automation platform was implemented to create a centralized data hub. Patient records, lab reports, and imaging results are now automatically consolidated into a single dashboard, reducing data fragmentation and errors. The system also flags anomalies in patient records for immediate review by the medical team.
Impacts
- A unified view of patient data for better decision-making.
- Faster identification of critical cases requiring urgent intervention.
- Eliminated manual data entry errors and duplicate records.
Ready to simplify your processes with Bonita?
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