Personal data

In the context of the use of the Site and the provision of services accessible on bonitasoft.com and on any sub-domain (“Website“), Bonitasoft, “Bonitasoft“or “We“), Bonitasoft may collect some of your personal data as data controller.
This Privacy Policy sets out our policy and practices with regard to the collection, processing and disclosure of your personal data. It may be revised at any time.
In the event of a change, the applicable terms and conditions are those in force on the date of use of the Site. Any change to our terms and conditions concerning data will be sent to users of the Site ("User“) who have an account, one month prior to its entry into force. If the User does not agree to the new version of the terms and conditions, they may not use the Website after the date of entry into force of the change. Any use of the Site following the entry into force of the new general terms and conditions shall constitute express and definitive acceptance of the new methods of collecting and processing personal data.
In all circumstances, your personal data will be collected, processed and stored in accordance with the provisions of the General Data Protection Regulation (GDPR) and the French Data Protection Act of 6 January 1978 in the version in force on the date hereof.

Personal data collected

Certain functionalities of the Site require you to provide us with your personal data, including for the creation of your user account, downloading our products, accessing certain sections or enabling us to provide you with appropriate support and services.
We collect your family name, first name, company, position, business address, country of activity, e-mail address and telephone number, as well as the content of interactions between us and the requests you send us.
Within the Bonitasoft community, we also collect the content of your interactions so that we can process your requests and improve our products and services.
If you do not provide us with this information, we will not have the details necessary to answer your questions and provide you with the services requested.
If you wish, you can also provide us with your details to sign up for newsletters and to be kept informed of developments regarding our service offerings ("Bonitasoft Offers“).

Processing - storage

When a User has provided his/her data to sign up for newsletters and to be kept informed of Bonitasoft's offers, his/her data are kept until he/she asks to be unsubscribed.
When a User has provided his/her data as part of a contract with Bonitasoft, including for opening a User account, his/her data are kept for the duration of the contract.
Finally, when a User submits a question to Bonitasoft or a contact request, the personal data collected are retained for a period of three years from the last interaction between Bonitasoft and the User, unless the User creates an account or subscribes to a service offered by Bonitasoft. In this case, they are kept for the duration of the provision of the services and for as long as the account remains open.
Within the community, interactions between Users, or questions asked and answered by members of the Bonitasoft teams, constitute information necessary for the proper understanding of the tools and services offered by Bonitasoft, for all its Users. For this reason, Bonitasoft retains the content of community message postings as long as the rights of the Users who have distributed them are in effect, but for a maximum period of five years.
Once these periods have elapsed, the personal data likely to constitute necessary information in the event of litigation, and those for which there is a legal or contractual obligation to keep them, are kept for the period provided for in law or in the contract. They are stored on a separate server, with restricted access, and used exclusively in the context of a complaint or at the request of the judicial or administrative authorities.

User Rights

Each User has a right of access, modification, rectification, deletion and, where applicable, portability of their personal data, in accordance with the provisions in force on the date hereof.
The right of access, modification, rectification and deletion provided for in the previous paragraph shall be exercised through customer services at gdpr@bonitasoft.com.
If you have any questions about the use of the website, you may refer to our Terms of Use.
Bonitasoft has also appointed a Data Protection Officer, Virtual-DPO. They can be contacted at any time at contact@virtual-dpo.fr or via their website www.virtual-dpo.fr.
In the event of any difficulty in managing his/her personal data, the User has the right to lodge a complaint with the CNIL or with any competent supervisory authority.
Accuracy and Security
Bonitasoft attaches particular importance to ensuring that Users' data are accurate and are processed securely. You can ask to access your data at any time to ensure that it is accurate and request that it be updated if necessary.
If you contact us to change your data, we will endeavor to update these as soon as possible.
Bonitasoft undertakes to take all necessary measures to prevent unauthorized access to or use of your personal data by implementing commercially acceptable means.

External links

Links to other websites managed by third parties may be accessed from the Website. Even if the third party is associated with Bonitasoft through a partnership or any other contractual relationship, Bonitasoft cannot be held responsible for the privacy or personal data practices implemented by that third party, or for the content accessible from these sites. These links are provided to you only for ease of browsing and you access them at your own risk.

Cookies

Cookies can be installed automatically on your browser software or device, when you access our site. A cookie is an element that does not identify a person but is used to record information about their browsing on the Bonitasoft website.

Which cookies may be installed when you visit our site?

User session cookies retain the information completed on the forms made available on the Site.
Authentication cookies allow access to accounts, using credentials that have previously been defined.
Personalization cookies allow us to adapt the presentation of our Site to the display preferences of your device (language used, display resolution, operating system used, etc.) when visiting our Site, depending on the hardware and the display or player software of the device.
Security cookies are used to implement security measures, for example when you are asked to log on to a site again after a certain amount of time.
Analytical cookies allow us to understand the how our Site is used and how it performs, and to improve its functionality. To do this, they track paths in order to compile visitor statistics.

How long do cookies last?

There are two types of cookies: session cookies and persistent cookies. Session cookies are created temporarily in the subfolder of your browser at the time you visit a website. Once you leave the site, the session cookie is deleted.
Persistent cookie files remain in your browser's subfolder and are reactivated once you visit the website that created this specific cookie. A persistent cookie remains in the browser subfolder for the duration set in the cookie file.
Generally speaking, the validity of a cookie is a maximum of 13 months.
Can I refuse to store cookies on my computer?
You do not have to accept the storage of cookies on your device. However, we cannot guarantee you the same user experience if you delete cookies. To learn how to control or delete cookies in the web browser, go to http://www.aboutcookies.org.
 

How do I set and delete cookies?

The main issuers of cookies we use are as follows.