Use Adaptive Case Management (ACM) with Bonita
Manage a mix of unstructured and structured tasks in any process.
Use adaptive business processes that provide freedom when process tasks can't be defined in advance.
Want to know more about case management with Bonita?
Adaptive Case Management with Bonita
- Adaptive Case Management within process-based applications is easy and helps accelerate digital transformation.
- With case management, you have an agile, adaptive, case-centered approach.
- Case management with Bonita leverages BPM standards and concepts but is driven by data instead of process.
Get the best of BPM structure and ACM ad hoc in your applications
When you need the best of both business process management and adaptive case management, use the native flexibility of the Bonita platform plus business rules to handle each unique case.
How Adaptive Case Management is handled with Bonita
- Bonita offers dynamic modeling of all process possibilities in a unified environment.
- Bonita controls structured data through Bonita's Business Data Management.
- Bonita manages unstructured data such as PDFs and comments.
- Define who has access when through customized user interfaces.
- The assigned user can define process actors, filters, and profiles as needed, ad hoc.
Adaptive Case Management by example: credit card fraud
A bank gets a call from a customer who has spotted a fraudulent transaction on their credit card statement. Handling this requires flexibility on the part of the manager as each incident of fraud has unique circumstances.
With an unstructured process and a generic Bonita application, the bank manager can investigate, validate, and counteract the fraudulent activity.
To learn more, watch Adaptive Case Management with Bonita.
