Enterprises need business process management to best understand how operations, to be competitive and innovative in the competitive marketplace. BPM initiatives typically require investments in technology and changes in how employees work together.
However, the return on investment in BPM technology for business process automation can be considerable. Among the benefits of BPM:
- Streamlined workflows and greater efficiency
- Tighter, strategically aligned process controls
- Greater business agility and scalability
- Better customer service and experiences
- Connected silos and more focused communications
- Reduced risk, waste, and redundancy
In this article by George Lawton in TechTarget's Search CIO, he explores each of these benefits with several BPM experts, including Bonitasoft's co-founder and CEO, Miguel Valdes Faura.