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Bonitasoft: Customer-Centered

Bonitasoft
June 30, 2021

Another Bonitasoft cultural value: CUSTOMER CENTRIC! We've been working hard on creating a new and better experience for Bonitasoft's customers - there's a brand-new Customer Service Center coming soon.

In this article, Bonitasoft Chief Customer Officer Shamil Hassanaly gives a nice overview of the whole Customer Journey and explains what the customer journey at Bonitasoft looks like today.



At Bonitasoft we put the customer at the heart - of our sales approach, of our support and services, and even of the platform development. We had to *learn* to do this and now it’s part of our foundational culture.

In his article, Shamil shares a comprehensive overview of how we are organised to support our customers at every point in their journey with us:

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