Interview with Avelino Lorenzo Telefónica, a Bonitasoft partner

Telefónica on Partnering with Bonitasoft for Digital Transformation in Healthcare

Avelino Lorenzo, Sales Agent at Telefónica, discusses how Bonitasoft’s BPM platform is driving efficiency and innovation in a **major healthcare communication project** for the Castilla-La Mancha Health Service.

Why Telefónica Chose Bonitasoft

As a telecom company involved in strategic healthcare projects, Telefónica found Bonita to be the ideal BPM solution due to its:

• Flexibility – Adaptable to complex healthcare processes.
• Ease of Implementation – Streamlined deployment and integration.
• Long-Term Strategic Value – Enables continuous process improvement.

Bonita’s Impact on Digital Transformation

**Process optimization** is crucial in digital transformation, both for **internal workflows and customer-facing operations**. Bonitasoft provides the **agility and efficiency** needed to create and refine processes, ensuring **faster adaptation to industry changes**.

Through its partnership with Bonitasoft, Telefónica is helping healthcare organizations achieve **greater process visibility, automation, and innovation**.

The video is in Spanish, but viewers can activate English subtitles.